Returns
How to Complete a Return
Wellness is a journey that’s enhanced by exploring the latest ways to meet your health goals. But, if you’ve ordered something that isn’t quite right for you, simply return the product within 100 days from date of purchase for a full refund of the purchase price. Original shipping charges are non-refundable and the customer is responsible for return shipping charges.
Please note that all returns valued at $500 or more are subject to a 20% processing fee. You should receive your refund within two weeks of our receipt of the product.
To begin the return process, contact us at 1-833-820-5121. Don’t want to wait on the phone? Start a chat or send us an email at [email protected].
To begin the return process via email, please include:
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Customer number
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Order number
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Product number(s) you would like to return & quantity
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Reason for return
Our wellness advocates are available to listen to your concerns, answer product questions and guide you toward the best solution.